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I'm also quite surprised to hear this about google (of all companies), considering their Do-No-Evil claim. Terminating accounts without notice would be such an
by moe 18y ago
I'm also quite surprised to hear this about google (of all companies), considering their Do-No-Evil claim.
Terminating accounts without notice would be such an obvious and unnecessary evil that I wonder whether perhaps the mail just got lost in this particular case?
Still, providing no obvious contact info for inquiries is a showstopper either way. How am I supposed to trust someone with my money when that someone isn't even willing to talk to me in case of problems?
- sgrove 18y agoYeah, dealing with money is a tricky business, and I could understand them being very harsh about terminating accounts. But there must be some contact and process of winding things down (getting the money owed from google, etc.). Just like you said - You can't trust someone unwilling to talk to you if there's a problem. But then this is google, and they've worked hard to automate things more than any other company. In some cases, perhaps they've automated things farther than their technology is ready to take them.
- JacobAldridge 18y agoI've always viewed the 'Do No Evil' mantra in the same vein as the 'Don't think of a pink elephant dancing the salsa in your pyjamas'. What are you thinking of right now? [Edit] Seriously. If you go to work everyday and someone tells you to 'Do No Evil', my bet is that you'll be thinking more about Evil (even just to avoid it) than you will about Good. Add that to human filters like uncertainty, laziness, or optimism, and that 'evil' gets released into the world. As a buzz phrase 2001, it was great; as a corporate mantra 2009, it's biting them on the ass.