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Things dont come cheap, they might be beaten at the price..but the comparison ends at that.. Enterprise Hardware at 20 Dollars does not come cheap, and with th

by machbio 14y ago

Things dont come cheap, they might be beaten at the price..but the comparison ends at that.. Enterprise Hardware at 20 Dollars does not come cheap, and with their support unlike AWS or anyone else.. they are every bit worth-full

verelo 14y ago
AWS support gets a lot better once you're an enterprise level user.
- astrodust 14y ago
  Define "lots better". Qualify with examples. My experiences with AWS have consistently been absolutely awful. Things akin to "We're sorry your instance has gone away for no apparent reason. Thank you for writing." This does not ever happen on Linode.
  - taligent 14y ago
    No with Linode its: "Your instance may have been rooted. But we won't tell you what happened, whether it is fixed or whether it will happen again."
    - deleted 14y ago
      [deleted]
  - verelo 14y ago
    Your tone, demanding for examples is a bit off putting... Direct contacts, very fast responses, phone support that picks up almost instantly and works with you for as long as it takes to resolve a problem. I've been very pleased, and most of the time the issues have been our fault, yet they've always helped us resolve the issue. I've used Linode too, no complaints at all, but you get a lot more power with the AWS tools, so there's really no choice for us.
    - astrodust 14y ago
      AWS has always been better in terms of features, and I've never found fault in Amazon's relentless work to improve even further. They really seem fearless in this regard. However, their customer support has always been, at least in my experience, indifferent at best. It's often better to have a sherpa like EngineYard to help you through trouble spots.
johnward 14y ago
$20 a month is really nothing for supported hosting. I've been testing some of these PAaS offerings and I don't see how so many people can use them. The amount of downtime you see on things like heroku or pretty much anything that use AWS is awful. With my dedicated server I pretty much have no downtime. I see AWS issues all the time.
- csomar 14y ago
  +1, I thought about moving to PaaS and I started by trying appfog. I tried installing WordPress on a fresh instance around 6 times before giving up. Here is what I found out 1. There is no easy way to contact support. Seriously, this is a PaaS. What if I had down time or something urgent? 2. In a support forum, many people complained about my same issue (a year ago). The support stuff suggested that they try a few hours later (not sure if he was kidding)

by machbio 14y ago

verelo 14y ago

AWS support gets a lot better once you're an enterprise level user.

astrodust 14y ago
Define "lots better". Qualify with examples. My experiences with AWS have consistently been absolutely awful. Things akin to "We're sorry your instance has gone away for no apparent reason. Thank you for writing." This does not ever happen on Linode.
- taligent 14y ago
  No with Linode its: "Your instance may have been rooted. But we won't tell you what happened, whether it is fixed or whether it will happen again."
  - deleted 14y ago
    [deleted]
- verelo 14y ago
  Your tone, demanding for examples is a bit off putting... Direct contacts, very fast responses, phone support that picks up almost instantly and works with you for as long as it takes to resolve a problem. I've been very pleased, and most of the time the issues have been our fault, yet they've always helped us resolve the issue. I've used Linode too, no complaints at all, but you get a lot more power with the AWS tools, so there's really no choice for us.
  - astrodust 14y ago
    AWS has always been better in terms of features, and I've never found fault in Amazon's relentless work to improve even further. They really seem fearless in this regard. However, their customer support has always been, at least in my experience, indifferent at best. It's often better to have a sherpa like EngineYard to help you through trouble spots.

johnward 14y ago

$20 a month is really nothing for supported hosting. I've been testing some of these PAaS offerings and I don't see how so many people can use them. The amount of downtime you see on things like heroku or pretty much anything that use AWS is awful. With my dedicated server I pretty much have no downtime. I see AWS issues all the time.

csomar 14y ago
+1, I thought about moving to PaaS and I started by trying appfog. I tried installing WordPress on a fresh instance around 6 times before giving up. Here is what I found out 1. There is no easy way to contact support. Seriously, this is a PaaS. What if I had down time or something urgent? 2. In a support forum, many people complained about my same issue (a year ago). The support stuff suggested that they try a few hours later (not sure if he was kidding)