I'm sorry, I laid my sentiment over your point and ended up missing the argument. Bad conversation on my part. You're saying, A value proposition worth paying

I'm sorry, I laid my sentiment over your point and ended up missing the argument. Bad conversation on my part. You're saying, A value proposition worth paying for would focus on support, not software availability. Yeah? I'm unsure whether that's always the case. And as the OP is pointing out, support is implicitly included by his need to maintain a reputation. I'm not sure the profit model has to explicitly include it.