4 ms·

I actually have a project... How Zapier rode forum posts to 100m requests/month

22 points by brandnewlow 14y ago

brandnewlow 14y ago
We asked our writer to talk to the Zapier guys because we love their product. When reading the piece she came back with, I was struck by how "I actually have a project that..." is a bit of a meme on Hacker News and sites like Stack Exchange, but also how it's just good customer development. IAHAP-driven customer development might be a good topic for a future post. We've certainly gotten many of our smartest customers for our company by responding to openly posted pain points online.
gnosis 14y ago
"Zapier... has grown to process 100 million API requests per month" How many unique user views is that per month? How many sales? How many customers? For all we know, they could just have an incredibly inefficient system which makes 100 million API requrests for a single web page view.
- WadeF 14y ago
  > “well into the tens of thousands” customers. We don't disclose exact numbers, but there are quite a few users.
  - gnosis 14y ago
    Just out of curiosity, what's to stop companies about lying about numbers like these? Obviously, it's very much in their interest to make themselves appear bigger and more successful than they are. After all, who would know? And, if they ultimately actually do become successful, who would care?
    - WadeF 14y ago
      I'm not sure appearing bigger and more successful would actually lead to a company becoming bigger and more successful though. A company lying would ultimately just be fooling themselves.
      - gnosis 14y ago
        Most people want to do business with successful companies, because they're under the impression that a successful company is a competent company and can deliver on whatever it is they're promising. Successful companies also usually tend to get favorable news coverage (this article being a case in point). And companies usually become bigger as they become more successful. There's every incentive to appear more successful than you are, if you can do so without getting caught.
    - deleted 14y ago
      [deleted]
taf2 14y ago
Zapier has been really great for my service CallTrackingMetrics - they made it incredibly easy for us to provide integration with our service to all the services offered on Zapier. This is huge because one of the most time consuming efforts we focus on prior to integrating with Zapier was 3rd party integration. The integration isn't perfect, but it has been extremely valuable and their support team has been very responsive. I'm really excited to see how the team at Zapier evolves their platform. It's like a pipe that makes it very easy to connect web services.
sauteedbiscuits 14y ago
Not to be a negative nancy, but I hate these bullshit statistics. When you break it down, its only 35 requests a second. Not a big deal at all. Any website that is relatively popular will do above and beyond that.
xur17 14y ago
I think this is key: "He and co-founders Mike Knoop and Bryan Helmig identified a real problem and came up with a usable solution."

22 points by brandnewlow 14y ago

We asked our writer to talk to the Zapier guys because we love their product. When reading the piece she came back with, I was struck by how "I actually have a project that..." is a bit of a meme on Hacker News and sites like Stack Exchange, but also how it's just good customer development. IAHAP-driven customer development might be a good topic for a future post. We've certainly gotten many of our smartest customers for our company by responding to openly posted pain points online.

gnosis 14y ago

"Zapier... has grown to process 100 million API requests per month" How many unique user views is that per month? How many sales? How many customers? For all we know, they could just have an incredibly inefficient system which makes 100 million API requrests for a single web page view.

WadeF 14y ago
> “well into the tens of thousands” customers. We don't disclose exact numbers, but there are quite a few users.
- gnosis 14y ago
  Just out of curiosity, what's to stop companies about lying about numbers like these? Obviously, it's very much in their interest to make themselves appear bigger and more successful than they are. After all, who would know? And, if they ultimately actually do become successful, who would care?
  - WadeF 14y ago
    I'm not sure appearing bigger and more successful would actually lead to a company becoming bigger and more successful though. A company lying would ultimately just be fooling themselves.
    - gnosis 14y ago
      Most people want to do business with successful companies, because they're under the impression that a successful company is a competent company and can deliver on whatever it is they're promising. Successful companies also usually tend to get favorable news coverage (this article being a case in point). And companies usually become bigger as they become more successful. There's every incentive to appear more successful than you are, if you can do so without getting caught.
  - deleted 14y ago
    [deleted]

taf2 14y ago

Zapier has been really great for my service CallTrackingMetrics - they made it incredibly easy for us to provide integration with our service to all the services offered on Zapier. This is huge because one of the most time consuming efforts we focus on prior to integrating with Zapier was 3rd party integration. The integration isn't perfect, but it has been extremely valuable and their support team has been very responsive. I'm really excited to see how the team at Zapier evolves their platform. It's like a pipe that makes it very easy to connect web services.

sauteedbiscuits 14y ago

Not to be a negative nancy, but I hate these bullshit statistics. When you break it down, its only 35 requests a second. Not a big deal at all. Any website that is relatively popular will do above and beyond that.

xur17 14y ago

I think this is key: "He and co-founders Mike Knoop and Bryan Helmig identified a real problem and came up with a usable solution."