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Yeah, I agree with you. The Apple Store experience for people who are there to just buy a thing is terrible. There is no real "cashier" at the Apple Store so yo
by MatthewPhillips 14y ago
Yeah, I agree with you. The Apple Store experience for people who are there to just buy a thing is terrible. There is no real "cashier" at the Apple Store so you have to find someone who will tell you what to do, which if you're buying a computer you might be lucky enough to buy it off the spot. If it's a iPhone case or something you might have to go stand in line behind people who are getting repairs.
- RyJones 14y agoOr you could order online for pickup in store, and skip most of the shenanigans.
- revscat 14y agoThis was not my experience at all. I replaced my iPhone recently and was in and out of the store within 10 minutes, despite the crowds. The first guy I spoke with got my phone from the back and took my payment info right there, no line whatsoever. If you go to the Genius Bar to purchase something you're making a mistake. Any employee can sell you things. (And with the app they have, you don't even need an employee. Just scan whatever you want to buy, put in your password, and leave.)
- jarcoal 14y agoAgreed. Any employee can take a sale from anywhere in the store and have your receipt emailed to you with a push of a button. On top of that they have dozens of employees. I can't imagine a faster checkout system.
- MatthewPhillips 14y agoI've had the same experience at times as well, when the store is not as crowded. But when all employees are helping 3 people at once, they don't have the time to stop and checkout your $15 ear buds or whatever and you get sent to the line. That's why every other store in the world has dedicated cashiers who just check people out.