4 ms·
You can. We did. We improved the product and charged new people a higher price while keeping early customers at their old price. Netflix was way past this poin
by sudonim 14y ago
You can. We did. We improved the product and charged new people a higher price while keeping early customers at their old price.
Netflix was way past this point when they changed their pricing model. I believe what they're advocating is to prove people will pay -- doesn't matter how much. Using strategies like grandfathering people into a plan you can avoid making customers upset in the way netflix did.