You have a good point. I don't think it needs to be this way. A lot of tasks that we ask users to perform are out of their knowledge scope. We gussy them up

You have a good point. I don't think it needs to be this way. A lot of tasks that we ask users to perform are out of their knowledge scope. We gussy them up with dialog boxes like 'It looks like you've lost your network connection, would you like me to repair that' And then Windows goes out and does an down/up on the network card, reapplies for an IP and I don't know what all. To the user, the computer pauses for a minute, the computer notifies 'You're up, back to pr)n surfing' and away they go.