I didn't mean to short shrift them -- hell I brought it up to praise them. I've been so impressed before by things like wrong addresses -- hell, one time I saw

I didn't mean to short shrift them -- hell I brought it up to praise them. I've been so impressed before by things like wrong addresses -- hell, one time I saw a letter with no address only my name and zip code. And it's not like I lived in a place where my mail carrier knew me. They've built a hell of a technology there.