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It's a nice story but the MSRP of that 160GB MacBook was $1,499.00. So the kids paid $22,485. So it's comparing Apples with common everyday oranges. (Pun inde
by jyap 14y ago
It's a nice story but the MSRP of that 160GB MacBook was $1,499.00. So the kids paid $22,485.
So it's comparing Apples with common everyday oranges. (Pun indended)
- jonursenbach 14y agoHow is the price of the laptop relevant at all to the story?
- nbashaw 14y agoDon't you expect better service when you're buying something more expensive?
- jmillikin 14y agoRetailers that sell more expensive products typically hire friendlier, more capable, and more numerous salespeople. This is why many people prefer to buy at an Apple store rather than Best Buy, even though they both carry Mac computers.
- lostlogin 14y agoI totally disagree. The most expensive things I've ever bought have been terrible experiences. Car and house. Real estate agents are the devils spawn where I live.
- chrischen 14y agoYea imagine if they sent them all to a car dealership...
- guptaneil 14y agoTo be fair, a more apt comparison would if they were all sent to a car dealership, and the dealer was told they will all buy a car and just need help picking a color. I'm sure they'd get fantastic service. Having said that, Apple is pretty well known for offering great customer service, even when it's clear you're not purchasing anything.
- pseut 14y agoI've been in that situation at a car dealership and the service was pretty poor (AAA pre-negotiates prices with many dealers; if you call in advance you get the car at AAA's price without haggling). Basically, they know you're not going anywhere else, so they don't feel any urgency. It was much less stressful overall, but not because of the service. Just an FYI. I don't know that the innate economics of Apple are any different.
- rdl 14y agoAAA, Costco, etc. are all nice for having pre-negotiated prices, but IMO the best way to buy a car is something like CarWoo -- that way you might actually get a "deal" if you pick the right make/model, vs. a global price. I'd use them for my next car except I plan to either get a used diesel truck or a Tesla, and they only do new cars (and probably not Teslas). (Although the absolute best deals I've found on cars have been deployed military BMW/Audi sales programs)