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I was saving the private URL's (e.g. http://bitino.com/uQWyylFetc... http://bitino.com/uQWyylFetc...) to go back to and withdraw my cash later. (My browser coo

I was saving the private URL's (e.g. http://bitino.com/uQWyylFetc... http://bitino.com/uQWyylFetc...) to go back to and withdraw my cash later. (My browser cookies clear upon exit). The pages show the correct bitcoin balance, but they're not letting me withdraw! It says I haven't played a game, so even when I go ahead and play another, it still says "You haven't played yet!" Could you fix this ASAP because I actually put a decent amount of money in this...

BitCoinWarrior 14y ago
You posted 33 minutes ago. Give them a chance to reply and resolve your issue
- Xcelerate 14y ago
  Okay, I revoked the accusation. I'm afraid my instinct is to mistrust people by default. We'll soon see if my instincts are wrong.
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- deleted 14y ago
  [deleted]
bitino 14y ago
clearing your cookies may have caused the issue. send through here an address and we will process the withdrawal reply
- Xcelerate 14y ago
  Thanks for the reply! There's actually a lot of them. Is there a way to just modify it so that I can withdraw using just the private URL? (Otherwise, I'll send another support email [from gummybean] with the addresses.)
  - bitino 14y ago
    we haven't received any emails from you - support@bitino.com will look into the private URL thing now and revert. You will get your BTC soon one way or another.
    - Xcelerate 14y ago
      You haven't received an email? That's odd. Here's the message (as shown by Gmail -- all "Delivered-To" fields in the sent folder show my address since it's not the actual email you received): MIME-Version: 1.0 Received: by 10.181.12.109 with HTTP; Fri, 1 Mar 2013 05:56:50 -0800 (PST) Date: Fri, 1 Mar 2013 08:56:50 -0500 Delivered-To: gummybean@gmail.com Message-ID: <CAN-d5MKpUD4b=NVXrEcNEN8BB014k5txuBvQ49D+f=GPBL0_hg@mail.gmail.com> Subject: URGENT: Problem withdrawing from private URL! From: Gummybean <gummybean@gmail.com> To: support@bitino.com Content-Type: multipart/alternative; boundary=f46d04451a1f07ab6e04d6dd6126 --f46d04451a1f07ab6e04d6dd6126 Content-Type: text/plain; charset=ISO-8859-1 Dear Bitino, I'm a little bit worried. I was saving the URL's (here's one of mine: http://bitino.com/REMOVED/) to go back to and withdraw my cash later. The page shows the correct bitcoin balance, but they're not letting me withdraw! It says I haven't played a game, so even when I go ahead and play another round, it still says "You haven't played yet!" Could you fix this ASAP because I actually put a decent amount of money in this. Thanks, REMOVED --f46d04451a1f07ab6e04d6dd6126 Content-Type: text/html; charset=ISO-8859-1 Content-Transfer-Encoding: quoted-printable <div>Dear Bitino,</div><div><br></div>I'm a little bit worried. =A0I wa= s saving the URL's (here's one of mine:=A0<a href=3D"http://bitino.= com/REMOVED/">http://bitino.com/REMOVED/</a>) to = go back to and withdraw my cash later. =A0The page shows the correct bitcoi= n balance, but they're not letting me withdraw! =A0It says I haven'= t played a game, so even when I go ahead and play another round, it still s= ays "You haven't played yet!"<div> <br></div><div>Could you fix this ASAP because I actually put a decent amou= nt of money in this.</div><div><br></div><div>Thanks,</div><div>REMOVED</div> --f46d04451a1f07ab6e04d6dd6126--
      - bitino 14y ago

BitCoinWarrior 14y ago

You posted 33 minutes ago. Give them a chance to reply and resolve your issue

Xcelerate 14y ago
Okay, I revoked the accusation. I'm afraid my instinct is to mistrust people by default. We'll soon see if my instincts are wrong.

deleted 14y ago

[deleted]

deleted 14y ago
[deleted]

bitino 14y ago

clearing your cookies may have caused the issue. send through here an address and we will process the withdrawal reply

Xcelerate 14y ago
Thanks for the reply! There's actually a lot of them. Is there a way to just modify it so that I can withdraw using just the private URL? (Otherwise, I'll send another support email [from gummybean] with the addresses.)
- bitino 14y ago
  we haven't received any emails from you - support@bitino.com will look into the private URL thing now and revert. You will get your BTC soon one way or another.
  - Xcelerate 14y ago
    You haven't received an email? That's odd. Here's the message (as shown by Gmail -- all "Delivered-To" fields in the sent folder show my address since it's not the actual email you received): MIME-Version: 1.0 Received: by 10.181.12.109 with HTTP; Fri, 1 Mar 2013 05:56:50 -0800 (PST) Date: Fri, 1 Mar 2013 08:56:50 -0500 Delivered-To: gummybean@gmail.com Message-ID: <CAN-d5MKpUD4b=NVXrEcNEN8BB014k5txuBvQ49D+f=GPBL0_hg@mail.gmail.com> Subject: URGENT: Problem withdrawing from private URL! From: Gummybean <gummybean@gmail.com> To: support@bitino.com Content-Type: multipart/alternative; boundary=f46d04451a1f07ab6e04d6dd6126 --f46d04451a1f07ab6e04d6dd6126 Content-Type: text/plain; charset=ISO-8859-1 Dear Bitino, I'm a little bit worried. I was saving the URL's (here's one of mine: http://bitino.com/REMOVED/) to go back to and withdraw my cash later. The page shows the correct bitcoin balance, but they're not letting me withdraw! It says I haven't played a game, so even when I go ahead and play another round, it still says "You haven't played yet!" Could you fix this ASAP because I actually put a decent amount of money in this. Thanks, REMOVED --f46d04451a1f07ab6e04d6dd6126 Content-Type: text/html; charset=ISO-8859-1 Content-Transfer-Encoding: quoted-printable <div>Dear Bitino,</div><div><br></div>I'm a little bit worried. =A0I wa= s saving the URL's (here's one of mine:=A0<a href=3D"http://bitino.= com/REMOVED/">http://bitino.com/REMOVED/</a>) to = go back to and withdraw my cash later. =A0The page shows the correct bitcoi= n balance, but they're not letting me withdraw! =A0It says I haven'= t played a game, so even when I go ahead and play another round, it still s= ays "You haven't played yet!"<div> <br></div><div>Could you fix this ASAP because I actually put a decent amou= nt of money in this.</div><div><br></div><div>Thanks,</div><div>REMOVED</div> --f46d04451a1f07ab6e04d6dd6126--
    - bitino 14y ago