"The original complainant is much more patient than I am. If that's what I'd gotten as "support" on a paid service when reporting a security breach, I would hav

"The original complainant is much more patient than I am. If that's what I'd gotten as "support" on a paid service when reporting a security breach, I would have closed my account and told them to get fucked." I agree with the end part of your response, but it's unknown if Forrest is a paid customer.