I've been unimpressed by Dropbox's support ever since my attempt to upgrade to 80 team users (which wasn't possible via their site in 2011) revealed an internal

I've been unimpressed by Dropbox's support ever since my attempt to upgrade to 80 team users (which wasn't possible via their site in 2011) revealed an internal culture of indifference, buck-passing, and reflexively blaming the customer.