Yikes. What a terrible idea to place your brand's reputation in the hands of people that don't hesitate to make assumptions about your customers' intelligence.

Yikes. What a terrible idea to place your brand's reputation in the hands of people that don't hesitate to make assumptions about your customers' intelligence. Adobe allows certain users to speak as "Pros" on their help boards based on their past helpfulness, which has gotten out of hand before, but they certainly make the distinction between staff and user in the nameplate so people know not to associate them with the company itself. Is the point of volunteering to put it on your résumé for future employment opportunities in customer service?