4 ms·
While I can't speak for Dropbox and this specific case, we had angry customers like this two or three years ago. Obviously we were very concerned, and spent da
by markdown 14y ago
While I can't speak for Dropbox and this specific case, we had angry customers like this two or three years ago.
Obviously we were very concerned, and spent days poring over server logs and trying to figure out where the breach was.
Turns out the service we used for newsletters (icontact) had been hacked. They never emailed to let us know. (They had a blog post up for a few days, then removed it, the slimy bastards!)
Since then we've used MailChimp, and had no problems.
- csense 14y agoThis is how a company's supposed to respond to stuff like this.
- kalleboo 14y agoWe were also hit by the iContact breach. We lost a lot of trust with customers since we had a kind of low-rent image to start with (discount software bundles). The worst part was they never really owned up to it - the blog post just said they were "investigating it". They never followed up, then they redesigned their site and the blog post mysteriously disappeared. Assholes.
- tjoff 14y agoSounds similar to... the dropbox hack in 2012...