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Because the measurement of success is different. In '96, we paid for a nationwide fiber network, and the big telcos decided they could deliver 10mbps symmetrica

Because the measurement of success is different. In '96, we paid for a nationwide fiber network, and the big telcos decided they could deliver 10mbps symmetrical over last mile copper. Today a 10mbps symmetrical copper circuit is delivered via Ethernet-Over-Copper and costs ~$1000/month in downtown SF. Every home in America was supposed to have a 10mbit symmetrical fiber connection by mid 2000's. What you see today is a pale reflection of what might've been. You're happy you have connectivity, and that's great, but your connectivity sucks and you shouldn't be happy about it because you paid for a better network and didn't get it. Does that make sense? AT&T and the other big telcos stole the dream of ubiquitous fast Internet by mortgaging our future for continued copper obsolescence. And we wonder why there's no money for metro fiber networks...

deleted 14y ago
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pasbesoin 14y ago
In my state, SBC (now AT&T) received... approximately $700 million, IIRC, in tax breaks and incentives to roll out broadband statewide and provide some degree of "universal access". The first thing they did, afterward, was to have their lobbyists pressure the state legislature to let them out of their half of the deal (pass laws to that effect) -- while keeping the tax breaks and incentives, of course. Personally, I had DSL through them, and it is the worst... "utility" service I've ever had. Three appointments before the installer showed up, who was an independent subcontractor who left bare wires twisted together on the building exterior. Their network was a nightmare, requiring 10+ hops all over the place just to exit onto a trunk. And it would die every week or two. One service call handler who was at her wits end admitted she was subcontracted and could only file tickets. She couldn't even look at a filed ticket to see its status. Zero feedback to the customer. And... it took on average 30 minutes to reach a service rep. By contrast, call up to order service, and your call was answered within 30 seconds. The only part of their service they appeared to spend money on: Revenue intake. They only started getting better, and upgrading their offers, when Comcast started rolling in the same territory and eating their lunch. (Not that I'm overly lauding Comcast, these days.) If you (grandparent comment) think the big telco's are doing you any favors... well, I disagree.

deleted 14y ago

[deleted]

pasbesoin 14y ago

In my state, SBC (now AT&T) received... approximately $700 million, IIRC, in tax breaks and incentives to roll out broadband statewide and provide some degree of "universal access". The first thing they did, afterward, was to have their lobbyists pressure the state legislature to let them out of their half of the deal (pass laws to that effect) -- while keeping the tax breaks and incentives, of course. Personally, I had DSL through them, and it is the worst... "utility" service I've ever had. Three appointments before the installer showed up, who was an independent subcontractor who left bare wires twisted together on the building exterior. Their network was a nightmare, requiring 10+ hops all over the place just to exit onto a trunk. And it would die every week or two. One service call handler who was at her wits end admitted she was subcontracted and could only file tickets. She couldn't even look at a filed ticket to see its status. Zero feedback to the customer. And... it took on average 30 minutes to reach a service rep. By contrast, call up to order service, and your call was answered within 30 seconds. The only part of their service they appeared to spend money on: Revenue intake. They only started getting better, and upgrading their offers, when Comcast started rolling in the same territory and eating their lunch. (Not that I'm overly lauding Comcast, these days.) If you (grandparent comment) think the big telco's are doing you any favors... well, I disagree.