A friend's mother is fairly non technical to the point that she gets into a state every time her web-mail provider changes the page layout. However, she uses a

A friend's mother is fairly non technical to the point that she gets into a state every time her web-mail provider changes the page layout. However, she uses a VPN to get round geographical restrictions on video streaming services. I think we're reaching the point where ordinary people are starting to understand how the internet works, and how to make it work for them. That's a good thing.