Similar experience - their customer service is great, but the one time I tried using them they missed about a quarter of the items in my order (of only a dozen

Similar experience - their customer service is great, but the one time I tried using them they missed about a quarter of the items in my order (of only a dozen items). Their website was also an extremely buggy MVP - images didn't match what was delivered, and navigation was a mess. I like the idea, but I'll wait for them to iron out the kinks in their service.