4 ms·

Your interface fails on so many levels 1) Your front page essentially contains one button "Get free quotes", which takes you to another page with a form. Why n

by rorrr 14y ago

Your interface fails on so many levels 1) Your front page essentially contains one button "Get free quotes", which takes you to another page with a form. Why not display that form on the front page? One less click = better conversions. 2) Why do I need to enter A) company name B) my email C) employee names (what if I have 50?) Quotes DO NOT depend on that information. 3) The phrase "get quotes" is a major turn off in my mind. It reminds me of thousands of health insurance websites that give you quotes after endless form fill outs and spam your email. Why can't you phrase it in a human way? "Find plans", "enter your information", etc.

kevinskii 14y ago
"Your interface fails on so many levels" Might be better worded as: "Here is some feedback. I hope it helps."
- dcurtis2 14y ago
  Why? If you can't take the heat, stay out of the kitchen! HN is for brutally honest feedback, not some sugar coated sissy politically correct worded observations that is useless to the creators of the site/software/service.
  - siddhant 14y ago
    "Here is some feedback" isn't sugar coated sissy politically correct worded observation. It's just a bit more polite.
    - dcurtis2 14y ago
      Shit is Shit. Even if "polite"ly labelled as waste, or residue matter, or even cake.
      - siddhant 14y ago
        Yes. The guy was giving shit, when instead he should've been giving feedback.
  - eric-hu 14y ago
    > HN is for brutally honest feedback HN is for civil discussion: " The most important principle on HN, though, is to make thoughtful comments. Thoughtful in both senses: both civil and substantial." http://ycombinator.com/newswelcome.html http://ycombinator.com/newswelcome.html
  - philwelch 14y ago
    Here's some brutally honest feedback for you then: you're being a dick, your account is less than 24 hours old, and it's probably not going to make it past 24 hours before you get hellbanned, so don't be a dick.
kynamdoan 14y ago
1) Good solid advice 2) C) I'm there now and it asks for # of employees, not names Decent interface, as anything, always room for improvement.
g_h 14y ago
Thanks for the feedback, you're right that we can simplify the initial pages. We've been focusing on clear explanations of the coverage on insurance plans and taking the headache out of all the forms later in the process, so we'll definitely keep your suggestions in mind as we refine the top of the funnel.

by rorrr 14y ago

kevinskii 14y ago

"Your interface fails on so many levels" Might be better worded as: "Here is some feedback. I hope it helps."

dcurtis2 14y ago
Why? If you can't take the heat, stay out of the kitchen! HN is for brutally honest feedback, not some sugar coated sissy politically correct worded observations that is useless to the creators of the site/software/service.
- siddhant 14y ago
  "Here is some feedback" isn't sugar coated sissy politically correct worded observation. It's just a bit more polite.
  - dcurtis2 14y ago
    Shit is Shit. Even if "polite"ly labelled as waste, or residue matter, or even cake.
    - siddhant 14y ago
      Yes. The guy was giving shit, when instead he should've been giving feedback.
- eric-hu 14y ago
  > HN is for brutally honest feedback HN is for civil discussion: " The most important principle on HN, though, is to make thoughtful comments. Thoughtful in both senses: both civil and substantial." http://ycombinator.com/newswelcome.html http://ycombinator.com/newswelcome.html
- philwelch 14y ago
  Here's some brutally honest feedback for you then: you're being a dick, your account is less than 24 hours old, and it's probably not going to make it past 24 hours before you get hellbanned, so don't be a dick.

kynamdoan 14y ago

1) Good solid advice 2) C) I'm there now and it asks for # of employees, not names Decent interface, as anything, always room for improvement.

g_h 14y ago

Thanks for the feedback, you're right that we can simplify the initial pages. We've been focusing on clear explanations of the coverage on insurance plans and taking the headache out of all the forms later in the process, so we'll definitely keep your suggestions in mind as we refine the top of the funnel.