I'm glad I'm not the only one that thought he was being a bit hysterical. I'm not entirely convinced that this customer service agent could see his password. S

I'm glad I'm not the only one that thought he was being a bit hysterical. I'm not entirely convinced that this customer service agent could see his password. She said she had to enter it in to verify it. She may have been confused about his questions, or just flustered by his attitude.