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This customer is complaining about a service component which has been deprecated since almost 11 months ago. There is a tool which migrates application data fro
by Ironlink 14y ago
This customer is complaining about a service component which has been deprecated since almost 11 months ago. There is a tool which migrates application data from the old datastore to the new one. When you don't move off of deprecated infrastructure, I'd say you've set yourself up for problems.
- logn 14y ago11 months huh? That's barely anything for larger enterprise customers, about long enough to make it onto a project plan. Most enterprise software companies will provide support for 5-8 years.
- spqr 14y agoAlmost 11 months you say? Well any self respecting hobbyist hacker at home should be able to whip up an upgrade in a week. The rest of us are trying to run a business and don't appreciate quickly deprecated products with no support less than a year after it is deprecated. Windiws XP was released 12 years ago, has been deprecated for years and only recently stopped support by Microsoft. If Google isn't willing to provide the same level of support they shoe just admit they're for hobbyists.
- mrgoldenbrown 14y agoThere are tools that can migrate you from python 2 to python 3, or from Oracle to postgres. But it's not something you do lightly. Switching from M/S to HRD in AppEngine is similarly not something you do lightly.
- scottbartell 14y agoA comment from Google explaining the issue wouldn't be much to ask. "Move off of deprecated infrastructure" is much better than radio silence.
- deleted 14y ago[deleted]
- fzzzy 14y agoThere is a customer complaining that it is happening on the non-deprecated solution, as well.