This seems to contradict the feeling of great progress in technology over the last few years. Perhaps it is just an illusion that when "software is eating the w

This seems to contradict the feeling of great progress in technology over the last few years. Perhaps it is just an illusion that when "software is eating the world" it is actually making the world better. Perhaps it is being negated by lower productivity in the rest of the economy or government. Just seems at odds with my recent experience.