Friend of mine had his startup's email and contacts and some other data(using those GApps plugins/add-ons) hosted on GApps. Sth broke and they kept trying to ge

Friend of mine had his startup's email and contacts and some other data(using those GApps plugins/add-ons) hosted on GApps. Sth broke and they kept trying to get in touch with someone at Google but every time hit a robo-wall. They got wiser in 2 days and used the next 2 days to migrate everything to some other service suite but not everyone is lucky to have that much time when they need it or during bad times. That very day I bought my domain. Though I host it with Google Apps itself(free and for my personal a/c - mainly because of chat and calendar), I can have total control over my mails (at least; though not chat and calendar) within one hour out of Google land as long as I am the domain owner.