Try this definition: http://www.outofthefog.net/CommonBehaviors/Entitlement.html http://www.outofthefog.net/CommonBehaviors/Entitlement.html Note the second-t

Try this definition: http://www.outofthefog.net/CommonBehaviors/Entitlement.html http://www.outofthefog.net/CommonBehaviors/Entitlement.html Note the second-to-last example of a sense of entitlement: * An irate customer demands products and services that they have not paid for. Unfortunately, attempting to argue logically with a person who has a sense of entitlement never works. They just want what they want and, to them, it's normal behavior.