Scoble is treating this issue like it's black and white, when in fact it's more complicated. In reality, Zuckerberg should ignore some of his users, and listen

Scoble is treating this issue like it's black and white, when in fact it's more complicated. In reality, Zuckerberg should ignore some of his users, and listen to others. People who complain about these types of changes generally fall into one of two categories: 1) Stubborn people who just hate change. They are used to something being a certain way, and are inconvenienced by having to change their thought pattern, even if it has an overall positive effect. 2) People who dislike the change for specific, actionable reasons, and would not be opposed to the change if their issues were resolved. These issues are often related to the inability to do something that was possible in the previous version, or legitimate usability issues which were not tested thoroughly enough before making the change. Facebook should listen to the people who fall under category 2 and ignore category 1. A few minor changes to the new format would go a long way in making the majority of users satisfied.