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I always phrase it to the client as 'building a mental picture of the problem'. Then I can ask questions that some people might otherwise take offense to.
by trafficlight 14y ago
I always phrase it to the client as 'building a mental picture of the problem'. Then I can ask questions that some people might otherwise take offense to.
- jkimmel 14y agoThis is one of the best ways I've come across to inoffensively ask these probing questions. Thank you.