" From a business perspective, it makes no sense to pay high salaries to college educated 20-somethings to do customer support from expensive downtown DC loft o

" From a business perspective, it makes no sense to pay high salaries to college educated 20-somethings to do customer support from expensive downtown DC loft office space" So true and the same comment I was going to make. I was in the Seattle office and thought the same thing 2 years ago.