4 ms·
OK, I get that this is a bug. And it was reported a while ago. And it still hasn't been fixed. And yes, there have been other bugs by Samsung (and every othe
by ansible 14y ago
OK, I get that this is a bug. And it was reported a while ago. And it still hasn't been fixed. And yes, there have been other bugs by Samsung (and every other company, ever).
But please, does this bug really warrant "never trust Samsung", and "...Samsung's atrocious attitude to its customers..." and all that? I think someone needs to take a deep breath and try to calm down a little.
Here's the thing. There's a lot that goes into fixing even "simple" bugs for an existing product that is in production. Ideally, there is a lot of testing, and a lot of review for each and every fix.
In the case of mobile phones, there's even more hurdles, because the carrier has to approve the update too. They do their own testing, and it can take a while to get it pushed out. The carrier may be all up in your grill about other issues that you don't see (like something on the network side) that they prioritize over a clipboard bug that only affects users of alternate keyboards.
I don't know why a fix for this particular issue hasn't been pushed out yet. But there may be a good reason for that. Or a bad reason.
I'm not terribly impressed with some Samsung product divisions myself. My Bluray player does indeed play discs, but beyond that it is quite slow and crash-tastic. And my SK4G's original firmware was rather buggy. And my Nexus 10's video playback is a little glitchy.
Hmmm... maybe it is Samsung after all. At any rate, I don't know if there's a need to rant and rave about that though.
- homosaur 14y agoSamsung makes gorgeous, inexpensive products but their software leaves a lot to be desired. I never understood the boosters of the GSIII, really. I can understand loving the hardware and the form factor but I booted it up once, saw the third party Android shell and put it back on the shelf. I still don't get what manufacturers are thinking here. I know they want to differentiate their devices and have unique features but I've yet to see an Android shell that wasn't buggy, slow, and usually ugly. Not only does their software suck, but it keep users from updating their phones. I suffered through this with the horrible worthless Motorola Photon 4G (don't buy Moto phones kids, they are garbage), a dual core piece of overpowered bugware they wouldn't bring to Android 4 because they were too lazy to rewrite their nearly worthless third party tools like Moto Blur. Companies like Samsung and Motorola clearly cannot handle software development and should leave it to the pros instead of cluttering and messing up an attractive, usable interface.
- timdorr 14y agoIt's funny you mention Motorola as an example of bad software, since Google owns them now. They're trying to maintain a separation between the two companies, and I guess that's a sign that it's working!
- homosaur 14y agoWell to be fair to Googlerola, the Photon 4G was a pre-Google phone. I haven't tried any of the post-Google phones.
- j45 14y agoA low tolerance for Samsung may come from the high Apple like prices they charge for a phone like my Galaxy Note, and then no real updates for 6 months, and when one comes out, the Note 2 is released a few months later. What I was not prepared for is Samsung is full of it when it comes to release dates for their software updates. Apple was bad in other ways, but the ability to get direct updates from the manufacturer is something I expect now because of the few years of iPhone I had. To those who think it's simple enough to flash another rom on and get what I want -- my phone is not a toy, and my time is more valuable than constantly spending it in this way. I need the data in my phone, available and running at all times. The fact that I'm first at Samsung's mercy, and then the carrier to get an official update while Google quietly pushes it's updates directly to it's devices has lead me to get a Nexus 4. I love my Galaxy note, but it's handicapped by not having the latest. Jellybean 4.2.1+ is for the first time an equivalent experience to iOS, and the Android 4.0.4 still has issues. I hope that Samsung understands I appreciate and support their audacity in leading the charge into phablets, or flexible displays, but it really comes down to usability in software and it needs to be just as usable. I avoided the first two iPhones for this same reason. Sadly, my Treo 650 still is more productive than these novelty purusing devices that provide more distractions than value. I am excited for the time our software skills move beyond creating novelty. I hope Ubuntu's offerings become interesting enough moving forward.
- homosaur 14y agoNote owners should be rightfully incensed. Also want to note that the Photon 4G is almost the exact same phone as the Verizon Droid X (pretty sure that's the model, too lazy to look) which DID get updates because V's model update schedule was behind Sprint's. They specifically only didn't update the Photon because they had a newer phone coming out on Sprint sooner. ICS works fine, I installed Cyanogen and can promise that it does. (with the exception that since no one owns a Photon, no one made a working ROM) The bottom line is this, I've had one Android phone that was the best phone I've ever owned (better than the iPhone 3G even), which was the Nexus One. I sold my N1 to a friend and it's STILL IN SERVICE and works perfectly. I've had two Androids that were two of the worst three phones I've ever used and those were the Samsung Moment and the Motorola Photon. I'm seeing a pattern here.