Honest question: did Sony ever attempt to contact anyone before installing rootkits on their machines or suing them for copyright infringement through proxy? Th

Honest question: did Sony ever attempt to contact anyone before installing rootkits on their machines or suing them for copyright infringement through proxy? They didn't even contact me quickly when my PSN account with CC info and everything was compromised. While it might be good style, contacting a copyright violator before making things public is not at all a must. Sony is not exactly known for communicating well, so it might not have been worth the effort.