"You were not kicked off for taking pictures. You were kicked off for acting odd." I agree - you can come a long way by just saying "My apologies, I dit not kn

"You were not kicked off for taking pictures. You were kicked off for acting odd." I agree - you can come a long way by just saying "My apologies, I dit not know that", give a short smile and look another way. Inside you might mean something different, and you can silently ponder on what a jerk the opposite person is.. but you need to let the opposite person feel that he/she is in control - especially it it's their job to stay in control.