Whenever we did our internal documentation, we tried avoiding getting people outside involved as much as possible. When producing product info sites, we sometim

Whenever we did our internal documentation, we tried avoiding getting people outside involved as much as possible. When producing product info sites, we sometimes hired outside, but a lot of the detail was still left with us. This is for the simple reason that no one understood our products better than us at the time. We may hire a consultant to help us better explain it, but we would always do our own stuff. You're looking for a designer and creative consultant.