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Square is the long-run winner in this category. Look at why Starbucks adopted them instead of competitors like GoPago. 1. They invested in getting the pay-by-p
by abalone 14y ago
Square is the long-run winner in this category. Look at why Starbucks adopted them instead of competitors like GoPago.
1. They invested in getting the pay-by-phone experience perfect from the start. That's why Starbucks adopted them. Their wallet app makes GoPago's look amateurish.
2. They invested in getting their processing fee simple and low for their initial targets, P2P and cafes/boutiques. It's lower than GoPago, and that's the biggest cost to the business in the long run. Starbucks noted actually saving money with Square. Starbucks!
3. They don't ship crap. It's true their register feature set is not yet sophisticated enough for more complex businesses like restaurants. But rather than overreaching, they're starting from the simplest businesses and working their way up.
Square would rather start with simpler cases and make a perfect end-to-end system, including the consumer's wallet app. It's really smart. I'm already paying with Square's app at my favorite cafes and local boutiques. I can't overemphasize the importance of their early focus on a wallet app to their long-term success.
BTW, the "it's just slick marketing" jab is one that was often used against Apple. Square is following the Apple playbook.
- samstave 14y agoStarbucks is a billion dollar company with a HUGE business inertia. They have exceptional busines intelligence in their supply chain, services, etc... Their adoption of square speaks nothing of the competition in the not-starbucks market. Just because starbucks is using square does not mean that it is the right fit for an organization that is miniscule by comparison. Where the company is so small they need to rely on the services of someone like this to augment their capability where they do not have the staff/resource/savvy.... Nobody is saying squares app is crap. We are saying that "business in a box" is pure marketing fluff and is meaningless. I am saying that your starbucks example is exceptionally weak to say that "square won" this category.
- abalone 14y agoSquare has the most traction with "miniscule" businesses, too.
- BallinBige 14y agoSquare has raised more money then any other "startup" I can think of. Will they ever be profitable?
- deleted 14y ago[deleted]