"These new accounts ... are a mix of Hotmail upgrades, switchers from Gmail and other services, and people opening new accounts." I suspect the mix is almost e

"These new accounts ... are a mix of Hotmail upgrades, switchers from Gmail and other services, and people opening new accounts." I suspect the mix is almost entirely Hotmail upgrades. It is very hard to get people to switch even if Outlook was much better than the alternatives.