I agree with you. In addition, they forgot to consider Twitter's use as a marketing tool for small businesses. Typically, small businesses tend to use happy wor

I agree with you. In addition, they forgot to consider Twitter's use as a marketing tool for small businesses. Typically, small businesses tend to use happy words and phrases to describe their products. In addition, social networks are "generally" happy places. I don't think I have come across individuals using social networks as places to vent their sadness for long....