> I've just found their service on hardware to be abysmal for replacement or fix. I had a T430 that I spent over 1 month trying to RMA the box. I've owned a nu

> I've just found their service on hardware to be abysmal for replacement or fix. I had a T430 that I spent over 1 month trying to RMA the box. I've owned a number of thinkpads (t41p,t61p,x220) and all have been depo repaired under warranty at one time or another. Turn around has NEVER exceeded 4 business days from time of calling the support center. Replacements include the logic board, screen, or just them sending me a replacement hard drive. As always, YMMV.