Going back to the original point -- given how the whole trip turned out, Broder should have mentioned the side-trip to Manhattan, etc. -- anything possible to s

Going back to the original point -- given how the whole trip turned out, Broder should have mentioned the side-trip to Manhattan, etc. -- anything possible to show where he may have gone wrong. That said, Broder has an additional problem which is of being fair to the reader versus Tesla. He shouldn't grade Tesla on a curve. Bear in mind, the point isn't to make sure Tesla is treated fairly, but to make sure readers don't find themselves waiting for a flatbed truck in a blizzard. Imagine how this would have gone with Top Gear doing it, all on video (quite likely including recording the conversations with tech support). Going back to the public editor's piece: when was the last time you read a manual for anything? I have sometimes resorted to a manual as a last resort, but not when I have instant access to human tech support.