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Not related to the project itself but with Eligible. Not sure if the author is related to them. I just checked their pricing page. Why the hell do they have t
by BSousa 14y ago
Not related to the project itself but with Eligible. Not sure if the author is related to them.
I just checked their pricing page.
Why the hell do they have this in a threatening wording:
* If you force us to apply pass-throughs we will contact you.
First, why use the * ? I scanned the damn page trying to find out where the * was on the text.
Second, 'if you FORCE us ... we WILL contact you'. I don't even know what pass-through is but honestly, I feel I'm already under scrutiny even before using them.
Save it for the FAQ or Terms of Service.
- kategleason 14y agoyeah the wording is my fault. I'll update it now. What I should have wrote is: "if you're using us exclusively for medicaid transactions, we'll contact you" the reason being is because we actually get charged some govt pass through fee for medicaid transactions right now. for all our other customers the volume is low enough where we just take the loss, but for those only planning to ping medicaid companies it would not be worth it to us.
- BSousa 14y agoEven so, why not 'If you would like to use us exclusively for medicaid transactions, contact us at' or something like that? Your wording just seems you will be keeping an eye on what I'm doing and if I screw up you will get in contact with me and not in a good way. In any case, congratulations on the service, I hope it goes well for you guys.
- kategleason 14y agoMakes sense. Thanks for being constructive with the feedback :) just pushed the update and took your advice on wording.
- BSousa 14y agoNo problem and good luck! :)