I'm fairly sure the public's complaint with gnome 3 is that it has a ux team - which has resulted in ux changes the public hasn't necessarily appreciated. From

I'm fairly sure the public's complaint with gnome 3 is that it has a ux team - which has resulted in ux changes the public hasn't necessarily appreciated. From what I've seen gnome has far more ux changes designed and documented than implemented - much of the uneven treatment is due to coding bandwith.