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FYI, the Apple Store Geniuses are actual technicians and do most repairs in-store.
by jesseendahl 14y ago
FYI, the Apple Store Geniuses are actual technicians and do most repairs in-store.
- samstave 14y agoI have yet to meet one worthy of the moniker.
- wilhil 14y agoNever! I have had 2 problems with my Ipad, 3 with Iphone - 3 times they just couldn't help and rang someone else for advice and on the other 2 times, they just replaced the device on the spot. (backlight flickering Ipad and I can't remember what was wrong now with Iphone, but IMHO, easily repairable with the right parts).
- TillE 14y agoSwapping a broken device for one that's already been repaired is far more efficient, isn't it? Except for some cosmetic wear and tear, they're all identical. You don't have to wait, they don't have to worry about giving you back "your" specific device after it's been repaired. They can just wipe the data and put it on the pile of refurbs.