"I know it's not a popular opinion around here, but selling and supporting products The Right Way(TM) " People who have more time then money are fine (or must)

"I know it's not a popular opinion around here, but selling and supporting products The Right Way(TM) " People who have more time then money are fine (or must) spend their time to duplicate the knowledge of others. I would rather use the money that I have to solve problems because I have limited time. I recently needed a firewall for a particular application. I would have loved to have had a 5 minute conversation with a knowledgeable salesperson who would say "this is the one that you want it's $895". Instead I spent what seemed like hours on the cisco site, the retailer sites and more and came to no conclusion. And by the way anyone who thinks they can just "ask HN" or post a question doesn't understand that at the very least having someone who makes money off you and might have to take a return on a product if your unhappy is generally a better situation then anonymous internet advice. Advice depends on specifics and interaction which means taking the time to listen and reply to specifics of somebodies needs. That said obviously there are salesmen who don't understand their product and are of no value.