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> Their response to Heroku's response ought to have been along the lines of: "Hurray! Everyone's boat is rising with the tide." Not this. If Heroku actually kn
by tomlemon 14y ago
> Their response to Heroku's response ought to have been along the lines of: "Hurray! Everyone's boat is rising with the tide." Not this.
If Heroku actually knew about the problem for a long time and yet didn't officially respond or apologize until we published that post, doesn't that make you take their apology less seriously?
- gavingmiller 14y agoNot really no. They offered to help you solve your problem. You received a response from the CTO. One that is favorable to your position. How many other CTOs would have done that? What more did you expect from them?