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> I’m convinced that the best path forward is for one of your developers to work closely with [redacted] to modernize and optimize your web stack. If you invest

> I’m convinced that the best path forward is for one of your developers to work closely with [redacted] to modernize and optimize your web stack. If you invest this time I think it’s very likely you’ll end up with an app that performs the way you want it to at a price within your budget So... Heroku's CTO acknowledged there was a problem with their stack, and offered to help RapGenius modernize and optimize it. And RapGenius quibbles on the word "yesterday"? While I do appreciate RapGenius raising the issue publicly to bring better accountability to Heroku. Their response to Heroku's response ought to have been along the lines of: "Hurray! Everyone's boat is rising with the tide." Not this.

tomlemon 14y ago
> Their response to Heroku's response ought to have been along the lines of: "Hurray! Everyone's boat is rising with the tide." Not this. If Heroku actually knew about the problem for a long time and yet didn't officially respond or apologize until we published that post, doesn't that make you take their apology less seriously?
- gavingmiller 14y ago
  Not really no. They offered to help you solve your problem. You received a response from the CTO. One that is favorable to your position. How many other CTOs would have done that? What more did you expect from them?