And what about teams that aren't technical? Are you saying there still isn't a need for this type of software? Besides, HipChat gives you a lot of nice feature

And what about teams that aren't technical? Are you saying there still isn't a need for this type of software? Besides, HipChat gives you a lot of nice features that you'd have to spend a lot of time trying to do yourself. Paying a small amount of money a month so that my whole team can chat far outweighs the pain of rolling my own solution and making sure everyone can use it.