Nosing around the live_help_counter function in site.js explained it. $.get(url, function(data) { max_help_count = parseInt(data); help_count = max_hel

Nosing around the live_help_counter function in site.js explained it. $.get(url, function(data) { max_help_count = parseInt(data); help_count = max_help_count - 5000; and the url it seems to point to is: http://helpjuice.com/live-help-counter http://helpjuice.com/live-help-counter