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> That's one reason customers are throwing money at you to solve it, Heroku. People are throwing money at Heroku because it's really easy to use, not because i
by badgar 14y ago
> That's one reason customers are throwing money at you to solve it, Heroku.
People are throwing money at Heroku because it's really easy to use, not because it's the best long-term technology choice. Seriously - what percentage of Heroku paying users do you think actually read up on the finest technical details like routing algorithms before they put in their credit card? Heroku knows. They know you can't even build a highly-available service on top of it, since it's singly-homed, and they're still making tons of money.
- aneth4 14y agoSo heroku doesn't want these $20,000/mo accounts, just technically understaffed startups paying $1000/mo? I think heroku does want to be a long-term technology choice.
- badgar 14y ago> So heroku doesn't want these $20,000/mo accounts, just technically understaffed startups paying $1000/mo? > I think heroku does want to be a long-term technology choice. Oh, I'm sure Heroku wants to be a long-term technology choice. That doesn't mean they're trying to be one with their current product offerings. Consider their product choices since launch: they've added dozens of small value-added technology integrations. Features for a few bucks a month like New Relic to upsell their smallest customers. The price drop was also a big move to reduce barriers to using their platform - which also targets smaller customers. They launched Clojure as their third supported language! Meanwhile, they're singly-homed and have had several protracted outages, and have no announced plans to build a multi-homed product. Scalability has gotten worse with this random routing development. I think Heroku has known for a long time that they don't have a long-term platform product and that they can't keep big accounts until they build one.