I think if the $200/mo tier was officially suggested to them, they would've jumped on that (depending on how miffed they were about the outage). However, sugges

I think if the $200/mo tier was officially suggested to them, they would've jumped on that (depending on how miffed they were about the outage). However, suggesting a $200/mo plan which then gets switched to a $3000/mo plan is enough justification to just leave and be done with it.