I wonder how this fits into Australian Consumer Law (ACL) [0]. We have a relatively robust set of rules that govern how a business selling a product/service int

I wonder how this fits into Australian Consumer Law (ACL) [0]. We have a relatively robust set of rules that govern how a business selling a product/service interacts with their customers. For example, if you purchase something and it is not as described, or it is faulty, or certain other conditions then the business must be able to remedy the situation. I fail to see how you could satisfactorily comply with the ACL if you're only form of customer service is AI bots. [0] http://www.consumerlaw.gov.au/ http://www.consumerlaw.gov.au/ (overview at http://www.accc.gov.au/content/index.phtml/itemId/963190 http://www.accc.gov.au/content/index.phtml/itemId/963190)