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I ordered an item from Amazon with free 2 day shipping (prime). The tracking never said anything more than that the label had been created. I waited about a wee

I ordered an item from Amazon with free 2 day shipping (prime). The tracking never said anything more than that the label had been created. I waited about a week and contacted Amazon. They immediately sent me a free replacement. Eventually the lost package came as well. This is how customer support should handle this type of situation.

pytrin 14y ago
Amazon are amazing and have figured out how to scale customer service and satisfaction. Most large companies can take a note of out their notebook for handling customers