3 ms·

but there is absolutely no circumstance in the entire company where a customer can reach a person and receive true support. Google Apps has great phone support

by aditya 14y ago

but there is absolutely no circumstance in the entire company where a customer can reach a person and receive true support. Google Apps has great phone support if you're paying for it: http://contact.googleapps.com/?&rd=1 http://contact.googleapps.com/?&rd=1

tlogan 14y ago
No it DOES NOT. For example, delivery to our email is delayed by up to 48 hours and no help from them. The ticket is open for a month and each phone conversation starts from zero (disable filters, clear up cookies, bla bla). There is no follow up, progress, etc.
deleted 14y ago
[deleted]
jaytaylor 14y ago
You couldn't be more wrong. Just ask Paul Graham about how much of his e-mail was lost by google apps.