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Asking the "why" isn't the valuable part; it is answering that question. The effort to break down and understand the problem is what leads to the insights.
by SoftwareMaven 14y ago
Asking the "why" isn't the valuable part; it is answering that question. The effort to break down and understand the problem is what leads to the insights.
- jonnathanson 14y agoYes, but I think you're slightly misunderstanding me. The "asking why" is the breaking-down-the-problem process. I didn't mean literally just asking "Why."
- stephengillie 14y ago5-whys is a common root-cause algorithm. https://en.wikipedia.org/wiki/5_Whys https://en.wikipedia.org/wiki/5_Whys