As far as massively overloaded shared hosts go, they're not bad. Support for almost everything you could ever want, reasonably decent customer-support (as long

As far as massively overloaded shared hosts go, they're not bad. Support for almost everything you could ever want, reasonably decent customer-support (as long as you don't mind their rather foot-in-mouth snarky approach - which I honestly don't mind, but does seem to drive some people crazy). The two downsides are that a) as mentioned, they massively oversell their capacity; depending on what server you get, you may or may not have issues with downtime, bandwidth or processor usage; and b) if you have intermittent problems, they're generally pleasant but unhelpful - sort of the "nobody else is having problems so it must be something you're doing" approach. I keep an account around for things where I'm really not worried about uptime or reliability - but I wouldn't trust them with anything business-critical.